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Microsoft Dynamics 365: The growing impact of artificial intelligence in business

Microsoft Dynamics 365: The growing impact of artificial intelligence in business

Artificial intelligence (AI) continues to take hold in the tech industry because it creates new opportunities to conduct business quickly and efficiently. AI is getting more capable and accessible for consumer-level devices, such as Apple’s Siri, Amazon’s Alexa, and Google’s Assistant.

How managed services providers make businesses more profitable

How managed services providers make businesses more profitable

Managed IT services has proven to be the most essential business tech trend of the decade, as it has afforded many small- to medium-sized businesses (SMBs) IT capabilities that they could previously only dream of. However, many business owners remain wary of working with managed services providers (MSPs) despite their proven benefits.

How Dynamics 365 Business Central can make your business more secure and productive

How Dynamics 365 Business Central can make your business more secure and productive

Microsoft’s Dynamics 365 Business Central’s power and technological capabilities are invaluable to small and midsized businesses (SMBs) looking for a scalable solution. It is a cloud-powered end-to-end solution that gives users an intuitive, modern experience that is designed to maximize productivity while optimizing business processes.

What you need to know to improve your CRM’s ROI

What you need to know to improve your CRM’s ROI

A growing number of businesses nowadays find that customer relationship management (CRM) software and services are worthy investments. This finding is substantiated by Nucleus Research’s report stating companies make back a little under $9 on average for every dollar they spend on CRM.

That's a pretty good return on investment (ROI), which many people forget should be a numerical value that represents the efficiency of an investment’s returns against its costs.