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What you need to know to improve your CRM’s ROI

What you need to know to improve your CRM’s ROI

A growing number of businesses nowadays find that customer relationship management (CRM) software and services are worthy investments. This finding is substantiated by Nucleus Research’s report stating companies make back a little under $9 on average for every dollar they spend on CRM.

That's a pretty good return on investment (ROI), which many people forget should be a numerical value that represents the efficiency of an investment’s returns against its costs.

PaperSave Deepens Its Integration with Blackbaud’s NXT products

PaperSave Deepens Its Integration with Blackbaud’s NXT products

Miami, FL. – February 12, 2018 – WhiteOwl™, a leading Microsoft Solution provider of ERP and Business Process Automation (BPA) solutions for midsize companies and not for profits, is pleased to announce the release of the PaperSave for Blackbaud NXT Add-In. This deepens the seamlessly integrated offering between PaperSave® Cloud and Blackbaud’s Raiser’s Edge NXT, Financial Edge NXT, and other Sky enabled Blackbaud applications.

Discover the fundamentals of Dynamics 365 CRM

Discover the fundamentals of Dynamics 365 CRM

CRM, short for customer relationship management, is a category of integrated and data-driven software solutions that improve how businesses interact and build relationships with customers. CRM systems are becoming increasingly crucial because they help build and maintain customer relationships as they provide a pipeline for tracking sales leads, deploying and managing marketing, and delivering actionable data.

How Microsoft Dynamics 365 Business Central powers service management

How Microsoft Dynamics 365 Business Central powers service management

Providing consistent and reliable customer service ensures your business keeps its customers loyal and satisfied. However, complex services also mean complex management, and without a coherent, easy-to-configure tool, your business may find itself struggling with tracking and managing service actions, which is an inefficient way of utilizing your resources.

Why integrate Office 365 and Dynamics 365?

Why integrate Office 365 and Dynamics 365?

Five years after Microsoft introduced Office 365, the tech giant launched Dynamics 365 (D365) to further help businesses reach their goals. Integrating these solutions has become easier with every iteration, thanks to the cloud.

This affords small- and medium-sized businesses in South Florida access to a wide range of tools to improve customer interaction, enhance productivity, transform processes, and more.