While your top priority as a healthcare provider is to give your patients the best service you possibly can, it’s important to remember that a significant part of this relies on the efficiency of your back-office processes.
Just like any other industry, the healthcare sector is highly reliant on documentation, but that doesn’t mean you need to be dealing with reams of paperwork or digital documents stored across different devices and systems. That’s why document management systems (DMSs) provide the transformative solution your practice needs to efficiently maintain control over its data and documents.
#1. Simplify Record-Keeping
Your ability to provide a consistently high level of care to your patients relies heavily on having immediate access to the right information. If you don’t have a centralized system for storing patient records and other important documents, admissions will be slower and more complicated due to all the extra red tape involved.
A DMS brings all your documents and data under a single roof, which means there will no longer be any unnecessary delays when trying to find a particular file. Furthermore, when everyone has access to the same system, instances of human error leading to inconsistencies or duplicate data entries will be greatly reduced. Such errors and discrepancies are critical in the healthcare industry where an incorrect prescription, for example, could lead to deadly consequences.
#2. Better Security
Healthcare providers and their associates operate in a highly regulated industry that leaves very little room for compromise when it comes to cybersecurity. As such, it’s not easy to keep control over security when you have documents and data stored in multiple locations and across different systems.
A DMS greatly simplifies administration which, in turn, gives you direct control over security and makes enforcing your internal security policies far easier. You can also improve security through auditing trails that show exactly when each document was modified and which modifications were made. Other important security features include built-in disaster recovery, access controls, and multifactor authentication, all of which are essential for meeting your compliance obligations.
#3. Improve Integration
No two business infrastructures are the same, and the increasing variety of different platforms and programs are making integration one of the biggest IT challenges of our times. To streamline back-office processes and to boost efficiency throughout your organization, you need a system in which all the programs you use for work can function well together.
Built with convenience in mind, a DMS integrates flawlessly with your practice management software, accounting systems, enterprise resource planning, and any other applications you use. That’s a better solution than relying on proprietary file formats that tend to be incompatible with almost anything else.
#4. Reduce Costs
As a healthcare provider, your job is to serve your patients to your best ability, and that also means having better control over your expenses. However, many companies in the healthcare sector spend far more than they need to on technology.
There are numerous cost-related benefits of implementing a DMS. To name just a few, these include reduced physical storage space requirements, reduced reliance on printed documents, and reduced staffing needs. Moreover, a modern DMS is typically delivered on a subscription-basis, making it a predictable operational cost rather than a large up-front investment. With this subscription model, you’ll always have up-to-date software as well, so there won’t be any need to pay for expensive upgrades every few years.
WhiteOwl offers its many years of expertise and cutting-edge technology to businesses in the healthcare sector. Among our solutions is the PaperSave document management system, which provides everything you need to streamline and automate your electronic workflow.Call us todayto find out more.