Microsoft Dynamics 365: The growing impact of artificial intelligence in business

Microsoft Dynamics 365: The growing impact of artificial intelligence in business

Artificial intelligence (AI) continues to take hold in the tech industry because it creates new opportunities to conduct business quickly and efficiently. AI is getting more capable and accessible for consumer-level devices, such as Apple’s Siri, Amazon’s Alexa, and Google’s Assistant.

In the business world, AI has made it possible to automate tedious processes such as data entry, biometric analysis, and data management. Even small- and medium-sized businesses can take advantage of scaled-down versions of AI software to improve business processes.

Artificial intelligence for business

There are countless business-ready AI solutions, such as customer service chatbots, machine learning tools, Internet-of-Things (IoT) automation, cloud computing, and Big Data mining. The only barrier to implementing these systems in the near-term is having the right IT expertise on hand.

For a growing number of businesses, the cloud is the fastest and most economical way to deploy AI technology in business operations. Many businesses have made the shift from on-site IT resources to hybrid or full-cloud storage and data management options to minimize unpredictable costs and support challenges.

Microsoft Dynamics 365

Microsoft Dynamics 365 is a superb example of AI in action. Dynamics 365 for Finance and Operations gives managers an end-to-end view of processes and departments in one cloud-based platform. Sales, Purchasing, Inventory, Finance, and Production are all consolidated into an easy-to-use solution.

If two or more processes or departments overlap (e.g. storage, supply, and finance), Dynamics 365’s built-in AI works behind the scenes to put together an intuitive interface with all the information you need. This makes your resource management an easy and efficient experience.

Related article: Is old technology interfering with your business efficiency?

Benefits of Microsoft Dynamics 365

What you get out of Microsoft’s enterprise resource planning and customer relationship management software depends on a number of factors. For instance, the needs of healthcare organizations will differ from the needs of professional services firms. Even two businesses within the same industry will have different needs based on their sizes, locations, and other variables. There are, however, several consistent benefits:

  • Visibility and control - The way Microsoft Dynamics 365 connects various processes and department is very intuitive. It provides 360-degree visibility of the company’s components, so you get a full view of what is affected by each transaction or changes. Previously hidden interactions will become visible to enable you with all the information you need to make the correct business decision.
  • Analytics – Microsoft Dynamics 365 provides more than transactional information. It also presents things like consumption patterns, asset-to-debt ratios, and the like, all in easy-to-read graphs and reports. This helps you generate reports and forecasts that are more comprehensive and accurate than ever.
  • Optimization - All transactions and movements within the Microsoft Dynamics 365 framework are updated in real time, which eliminates mistakes, boosts productivity, and increases reliability. Just by nature of integrating Microsoft Dynamics 365 into your other systems and processes, you’ll improve resource allocation and efficiency.

If you’re not maximizing your technology investments, then you’re missing out on revenue-generating opportunities. Give our experts a call to schedule your appointment and let WhiteOwl bring the power of AI-assisted CRM to your business today.