Digital transformation is upon us, and businesses are capitalizing on technology to gain a competitive advantage. When your organization has more efficient ways of doing things, you are already a step ahead of the competition.
That’s how Microsoft Dynamics365 Business Central works. This new addition to the Microsoft suite is like a modern workplace in that it connects every aspect of the business, providing full ERP functionality and blending it with CRM capabilities to capture new opportunities.
Let’s say your organization manages finances using one application. Then, you realize that you need a CRM system to facilitate customer interaction. And as you progress, you see the need for a system that oversees the supply chain. This tedious process drains the organization’s time and resources.
With Microsoft Dynamics365 Business Central, you have a robust management tool that encompasses all aspects of the business, including basic accounting.
Projects delivered on time and within budget
Built-in timesheets, coupled with advanced job costing and reporting features, allow organizations to monitor projects closely, enabling them to make sound financial decisions and adjust budgets as needed.
When all costs are properly accounted for and project progress is recorded, you are able to manage funds and resources efficiently. This real-time monitoring allows you to stay on budget while ensuring timely delivery of projects.
Streamlined supply chain
Data across accounting, purchasing, sales, inventory, and customer interactions are interconnected, giving your organization increased visibility. With great control over the purchasing process, you acquire only what you need and when you need it. This helps avert unnecessary expenditures and fraudulent purchases.
Remember that excessive raw materials could mean wasted capital. On the other hand, a shortage means unfulfilled orders, not to mention lost labor hours on underutilized workers. Dynamics 365 Business Central automatically calculates stock levels, lead times, and reorder points. So if a requested item is not available, you can readily suggest substitutes.
Get a clear, precise understanding of how the business is performing in terms of sales, inventory levels, etc. With connected processes, it’s easier for your organization to streamline accounts payables and receivables as you refine financial forecasts. This integration also allows you to accelerate financial close and report quickly and accurately while maintaining regulatory compliance.
With knowledge of all customer interactions, your organization can capitalize on the best upsell, cross-sell, and renewal opportunities, therefore maximizing revenues. Moreover, you can prioritize sales leads by revenue potential.
Enhanced customer service
Smart selling builds good customer relationships. There is more interaction, therefore more ways for your organization to connect with new customers and keep existing ones. The fact that you can easily access client data means you can effectively manage customer service operations. You can also anticipate demands and quickly respond to customer inquiries, even on the go.
Manufacturing and warehouse operations are considered optimized when industry-standard goods are delivered on time while costs are kept to a minimum and without sacrificing customer service. This is possible with proper production planning.
With a holistic view of the inventory, your organization can use sales forecasts and anticipated stockouts to generate effective production plans and purchase orders. You may also calculate manufacturing capacity to improve production schedule. Proper delegation of workload, allocation of machinery, and planning of production processes, all translate to efficient order fulfillment.
Bring your business to new heights by streamlining your workflow, increasing productivity, and getting vital insights as needed. Contact our team at WhiteOwl for any inquiries about the power of Microsoft Dynamics365 Business Central.