How SMBs and nonprofits benefit from managed IT services

How SMBs and nonprofits benefit from managed IT services

Businesses across different industries realize the value of modern technologies in various ways. For example, while an accounting firm might use Microsoft Dynamics GP to keep track of client accounts, nonprofits use fundraising software, case management, and donor management tools.

However, not everyone has the capital and qualified technicians to manage these technologies in-house. The answer, for many small- and medium-sized businesses as well as nonprofit organizations, is to outsource IT management to a managed services provider (MSP). Here’s why.

Reduce costs

To keep up with competitors, organizations need advanced tools, storage solutions, security systems, and high speed networks. Additionally, they have to spend time and resources installing hardware and software, maintaining them, and teaching employees how to use them. All of this sums up to a huge bill at the end of the month.

Opting for managed services, however, saves organizations a significant amount of money. MSPs use subscription-based models, meaning you get only the IT services you need, such as software installation, patch management, and cybersecurity, for a fixed monthly fee. This allows you to easily predict and control your IT expenditure throughout the year.

Work with technical specialists

Most small- and medium-sized companies struggle to find competent cybersecurity experts, ERP specialists, and custom app developers. But MSPs already have a staff of experienced and certified engineers with substantial experience in IT. So, when you work with these service-oriented businesses, you gain access to the same expertise large corporations enjoy in-house.

Concentrate on your organization

When management and employees are focused on dealing with technical issues that they’re not the expert in, it severely hinders the growth of your business. This is specifically difficult in a nonprofit organization that might just have a handful of employees and cannot afford to lose productivity by having a staff member trying to troubleshoot. By outsourcing complex IT management, your internal staff can dedicate their expertise on core projects that impact the organization’s mission and bottom-line.

Get round-the-clock support

Thanks to cloud computing, employees can work anywhere, anytime. But for businesses to maintain this mobile workforce, servers and applications must be online 24/7. With an MSP, IT support is available to you on weeknights, weekends, and even holidays.

They also provide proactive monitoring solutions with intrusion prevention systems, vulnerability detection tools, and bandwidth monitoring software to identify and resolve network issues before they grow into huge problems down the line.

Stay compliant

Apart from regular audits, some organizations are legally required to meet data security standards like HIPAA and PCI-DSS. These frameworks dictate how you manage and protect personally identifiable information. If your nonprofit organization is in a medical-related field, for instance, you must conform to HIPAA regulations by making sure that data remains confidential and secure.

Although achieving compliance is primarily your responsibility, you can delegate the task to an MSP that is well-acquainted with industry regulations. After examining your security and legal requirements, these experts will install access controls, firewalls, threat detection software, cloud backups, and data encryption systems to ensure your company is safe and compliant.

Be agile

If you have plans to increase capacity or expand your business, you must have a system to accommodate that growth. MSPs provide flexible solutions that allow your business to scale up or down as needed.

Suppose an unexpected event triggered a rush of donations and volunteer interest for your nonprofit organization. To manage transactions and process documents, you’ll need increased storage space, additional user accounts for volunteers, and powerful software to help you keep track of all the donations.

You can request all this from your MSP in just one phone call. Simply ask for more bandwidth, server space, user accounts, and software capacity, and they’ll add these items to your IT infrastructure quickly and without any trouble on your part.

Managed services is the way to go for everyone

Modern solutions can transform an average business to a top contender in the market. With help from the right MSP, even the most resource-constrained organizations can succeed. In fact, we believe it is a no-brainer to take advantage of the wealth of IT assets, services, and expertise these companies offer.

If you’re looking for an IT company that specializes in serving small- and medium-sized businesses and nonprofits, WhiteOwl is your MSP. We offer software development, cloud solutions, security, compliance assistance, and much more. Just call us today to learn more about our robust managed services offering.

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