Advantages of integrating CRM and ERP

In the world of enterprise IT, agility is the key to growth and success, and this means being able to respond quickly to rapidly evolving customer needs and changing expectations. To create a competitive environment, it’s important to take advantage of new technology, especially when it comes to integrating your existing IT resources so that they all work seamlessly together.

How CRM software will develop in 2017

CRM systems are evolving at a swift pace, with new productivity-boosting features rolling out every month. In fact, according to Gartner, the CRM market grew to $26.3 billion in 2015, and this year it’s expected to hit $36.5 billion.

The functionality of CRM software is causing a shift in how businesses interact with clients and market their products and services.

The value of integrating your systems

Before you know it, your business can get caught up in a complex IT infrastructure. At first, you start with a basic accounting system like QuickBooks. As your business grows, however, there is a higher demand for advanced inventory management, customer relationship management (CRM), and productivity software.

CRM is built for small businesses. Here’s why.

There is a common misconception that big data, workflow automation, and customer relationship management (CRM) software are too complex for small businesses. This may have been true a decade ago when CRM could only be afforded by massive firms; but given the advancements in cost-effective cloud technologies, we believe that no company is too small for CRM software.

All you need to know about the latest Microsoft Dynamics CRM updates

Spring feels like a distant memory as the calendars have now turned over to June and temperatures continue to heat up. However, if your company uses Microsoft Dynamics CRM you might have one last bit of spring cleaning to do. That’s because Microsoft rolled out its Dynamics CRM Spring 2016 Wave in May featuring three updates: Dynamics CRM Online 2016 Update 1, Dynamics Marketing 2016 Update and Social Engagement 2016 Update.

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