Why integrate Office 365 and Dynamics 365?

Five years after Microsoft introduced Office 365, the tech giant launched Dynamics 365 (D365) to further help businesses reach their goals. Integrating these solutions has become easier with every iteration, thanks to the cloud.

This affords small- and medium-sized businesses in South Florida access to a wide range of tools to improve customer interaction, enhance productivity, transform processes, and more.

Drive sales with the Dynamics 365 and LinkedIn integration

As we already know, cold calling and cold emailing has faded as a feasible way to acquire customers. While it may have worked in the past, today’s buyers are well-informed and prefer to work with firms that understand their needs.

For this reason, many businesses have turned to Microsoft’s customer relationship management (CRM) software, Dynamics 365. With its wide range of business intelligence and automation tools, sales people can find the right stakeholders, predict what they want, and deliver an effective sales pitch.

The value of integrating your systems

Before you know it, your business can get caught up in a complex IT infrastructure. At first, you start with a basic accounting system like QuickBooks. As your business grows, however, there is a higher demand for advanced inventory management, customer relationship management (CRM), and productivity software.

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