In May 2020, Microsoft Teams upped the ante for the unified communications platform landscape when it came out with beefed-up security features. These were critical features, considering some of its most popular competitors experienced a lot of backlash related to their susceptibility to cyberthreats.
Customers are the foundation of any business’s success, and a company that champions customer relationships is most likely to succeed. Adopting a customer-centric approach is a surefire way to increase sales, and a CRM will help you get it done.
One of the most cost-effective ways to ensure success is with a robust Customer Relationship Management (CRM) system that helps you turn regular customers into brand ambassadors.