What you need to know to improve your CRM’s ROI

A growing number of businesses nowadays find that customer relationship management (CRM) software and services are worthy investments. This finding is substantiated by Nucleus Research’s report stating companies make back a little under $9 on average for every dollar they spend on CRM.

That's a pretty good return on investment (ROI), which many people forget should be a numerical value that represents the efficiency of an investment’s returns against its costs.

Software companies get savvy with cloud accounting

Up-and-coming software companies face plenty of difficulties. In order to succeed, software developers, salespeople, customer service agents, accounting reps, and all their distribution channels have to work together as a team.

Some high-tech firms believe they can still keep everything organized using Excel spreadsheets, but they eventually realize this is not the case.

How to calculate your technology ROI

When purchasing new technology, how often do you consider its return on investment? For many business owners, calculating ROI is a tricky task that is sometimes skipped altogether. It shouldn’t be because if IT isn’t saving you money, it’s costing you. Here’s how you can gain a better understanding of technology ROI and how you […]