How CRM software will develop in 2017

CRM systems are evolving at a swift pace, with new productivity-boosting features rolling out every month. In fact, according to Gartner, the CRM market grew to $26.3 billion in 2015, and this year it’s expected to hit $36.5 billion.

The functionality of CRM software is causing a shift in how businesses interact with clients and market their products and services.

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