Microsoft Dynamics 365 for Field Service

Managing off-site technicians and resources effectively

The last thing businesses want is failing to meet customer needs. Knowing when your equipment needs to be repaired or replaced and when it’s time to restock supplies allows you to fix small issues before they become big.

WhiteOwl offers Microsoft Dynamics 365 for Field Service, a management tool that can monitor your inventory level, automatically schedule technicians with the right skills, track customer preferences based on past records, and discover minor problems before they become costly. You can also improve customer experience by allowing them to keep track of service appointments and technicians enroute to their place in real time.

Benefits of using Microsoft Dynamics 365 for Field Service help you:

  • Work more effectively with access to case history and customer records, enabling them to better understand your needs
  • Obtain real-time inventory data to accurately adjust and forecast stock requirements
  • Optimize resources easily based on customer preference, job requirements, location, and availability

Microsoft Dynamics 365 for Field Service by WhiteOwl allows businesses to minimize cost and maximize efficiency by allocating resources effectively

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