Microsoft Dynamics 365 for Customer Service
Provide top notch customer experience all year round
Even in today’s high-tech world, the most direct and effective point of interaction with customers is still customer service. With many companies selling similar things at similar prices, engaging with your customers, meeting their expectations, and building brand loyalty are essential to keeping customers, which in turn will boost your sales and profit margin.
Microsoft Dynamics 365 for Customer Service by WhiteOwl allows managers and business owners to get an overview of service issues and provide solutions to customers promptly. You can also improve your service by gaining feedback from your customers through direct survey feedback, discussion forums, and social interactions. And with its 360 degree view, your agents can proactively offer personalized solutions before issues become critical, elevating customer experience.
Why Microsoft Dynamics 365 for Customer Service?
- Raise customer satisfaction by allowing agents to anticipate customer needs and proactively offer them solutions
- Improve service quality with direct and indirect customer feedback
- Increase work productivity with automation processing across Dynamics 365 and other third-party apps
- Gain insight into what your customers are looking for and increase satisfaction levels
Microsoft Dynamics 365 for Customer Service helps you build better engagement with your customers to successfully create loyal and happy customers.